Terms and Conditions – Princes Gate Hotel

Children are defined by our hotel as those aged between 3-12 years old. Infants 2 years old and under are free of charge for existing bedding and meals.

For ticketed prepaid events, tickets must be pre-purchased in advance to secure a booking. Cancellation policy – up to two days prior full refund, less than 2 days prior to the event 50% refund.


Princes Gate Hotel makes this web, including all information, files, text, graphics, software, and products available for your use subject to the terms and conditions set forth in this document and any changes to this document that TourEvolution may publish from time to time (collectively, the “Terms of Use”).

Copyright, trademark, patent, and/or other intellectual property laws protect the Materials in this web, as well as their selection and arrangement. Any unauthorized use of the Materials may violate such laws and the Terms of Use. Except as expressly provided herein, TourEvolution and its suppliers do not grant any express or implied rights to use the Materials and Services. You agree not to copy, republish, frame, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on this web, its Materials, or its selection and arrangement, except as expressly authorized herein.

1. This web may not be modified or altered in any way.
2. This web may not be distributed or sold, rented, leased, or licensed to others.
3. You may not remove any copyright or other proprietary notices contained in the Princes Gate Hotel Content and User Content.
4. Princes Gate Hotel reserves the right to revoke the authorization to view, download, and print this web at any time, and any such use shall be discontinued immediately upon notice from Princes Gate Hotel.

The information in this website is general in nature only. Although the information in this website is believed to be accurate, no liability (whether as a result of negligence or otherwise) is accepted for any loss of any kind that may arise from actions based on the contents of this website.


The trademarks, logos, and service marks (“Marks”) displayed in this web are the property of Princes Gate Hotel or other third parties. You are not permitted to use the Marks without the prior written consent of Princes Gate Hotel or such third party that may own the Marks. Princes Gate Hotel and the Princes Gate Hotel logo are trademarks of Princes Gate Hotel.


By accessing this Site, you and Princes Gate Hotel agree that all matters relating to your access to, or use of, this web shall be governed by the statutes and laws of New Zealand, without regard to the conflicts of laws principles thereof. You and Princes Gate Hotel also agree and hereby submit to the exclusive personal jurisdiction and venue of the Supreme Court of Auckland with respect to such matters.

PRICES (if applicable)

This website might contain price information. The price advertised may not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand, we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed. So if you purchase on this website, you will always be charged the equivalent in New Zealand dollars at the bank exchange rate of the day.


It is the express wish of the parties that the Terms of Use and all related webs have been drawn up in English.

Security of your Personal Information
Princes Gate Hotel strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained below. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in New Zealand or any other country where Princes Gate Hotel, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your UserName and password, so do not share these with others.

Use of Cookies
To ensure we are publishing content customers need and want, Princes Gate Hotel collects aggregated site-visitation statistics using cookies. We do not track individuals’ use of the site.

When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Princes Gate Hotel Web page. We do not use this technology to access your personally identifiable information on Princes Gate Hotel; it is a tool we use to compile aggregated statistics about Princes Gate Hotel Web site usage. We do not share tracking information outside of Princes Gate Hotel , and do not allow other companies to place clear gifs on our sites.

Princes Gate Hotel also uses cookies in connection with the use of your account on the Princes Gate Hotel Web site as explained above.

If you choose to not have your browser accept cookies from the Princes Gate Hotel Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Princes Gate Hotel Statement of Privacy
Princes Gate Hotel are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. Please read the complete Princes Gate Hotel privacy statement.

Your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before ordering e-mail newsletters, joining a limited-access premium site, or when purchasing. Personal information collected is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose to make a purchase, we will request personal information such as: name, address, telephone number, credit card number and shipping information.

If you ever want to review or update your profile, simply visit the Specific area and edit your personal information.

Use of your Personal Information
We use your personal information for four primary purposes:* To make the site easier for you to use by not making you enter your personal information more than once.

* To help you quickly find services or information on this web.

* To help us create and deliver content most relevant to you.

* To alert you to special offers, updated information and other new services from Princes Gate Hotel .

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Princes Gate Hotel will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Princes Gate Hotel or the site; (b) protect and defend the rights or property of Princes Gate Hotel and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Princes Gate Hotel , its Web sites, or the public.

Control of your Personal Information
When you register, or otherwise give us personal information, Princes Gate Hotel will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Princes Gate Hotel may send out periodic e-mails informing you of technical service issues related to our product. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current. You can:

* View and edit personal information you have already given us.

* Subscribe or cancel subscriptions to newsletters about our services and products.

Lost Property
Princes Gate Hotel operates under an “All Care but No Responsibility’ principle. The hotel therefore does not cover any costs associated with any damages or missing property after departure nor for contacting guests to advise of any items found. Lost property item/s can be collected from the Hotel, by the owner after producing an accepted form of ID. Any property that guests wish to have returned to them via mail, then the hotel will be more than happy to assist but this will be at the owner’s expense.

Any perishable items left behind (eg. Food, drink etc.) along with certain other items at the hotel’s discretion, will be held until the end of the day only and then discarded.

All other items will be held for a maximum of three months, after which time if its owner has not come forward, then the item will become the property of the hotel and will be disposed of according to management policy.

Early Bird Dining
Two course early bird menu $29.90pp. This can be an entree and main, or main and dessert. Three course early bird menu $39.90pp. Dining times between 5.00pm and 6.30pm. Guests must be seated in Dukes Restaurant before 6.30pm to be eligible to order the early bird menu. Early bird menu changes daily.